wj22 Privacy Policy — Your Information Stays Safe

Introduction and Purpose

wj22 is a trusted online gaming and sports betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how wj22 collects your personal information, the purposes for which it is used, how long it is stored, and the circumstances under which it may be shared with third parties.

The main goal of this policy is to provide you with transparency and to ensure that your information is always kept safe and secure. wj22 uses SSL encryption technology and is committed to ensuring fair play. Our services are available only to individuals aged 21 or older.

What Information We Collect

When registering and using the wj22 platform, we may collect the following types of information:

2.1 Personal Identity Information

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• National ID card or passport details (when identity verification is required)

2.2 Financial Information

To facilitate deposits and withdrawals, we may collect information related to your mobile banking. wj22 currently processes transactions via bKash, Nagad, Rocket, and Upay. Your full mobile banking PIN or password is never stored.

2.3 Technical Information

• IP address
• Browser type and version
• Device type and operating system
• Time spent on the site and pages visited
• Cookies and session data (see Section 7 for details)

2.4 Gaming Activity Information

Your gaming history, bet amounts, win/loss records, and bonus usage on our platform are stored automatically. This information is used to ensure the security of your account and to promote responsible gaming.

Purpose of Information Use

wj22 uses the information collected from you for the following legitimate purposes:

• Completing account registration, verification, and management
• Processing financial transactions and preventing fraud
• Providing customer service and technical support
• Ensuring the security and integrity of the platform
• Enforcing responsible gaming policies
• Meeting regulatory and legal obligations
• Improving services based on your preferences and experience
• Sending relevant promotional information (if you have given your consent)

Sharing and Disclosure of Information

wj22 may share your information with third parties in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing, technology infrastructure, and gaming software supply. They are given access only to the information necessary for their specific tasks and they follow the same strict privacy standards as this policy.

4.2 Legal Obligations

If required by a valid court order, government directive, or legal process, wj22 may be compelled to disclose your information. In such cases, wj22 will always disclose only the minimum information necessary.

4.3 Fraud and Scam Prevention

Information may be shared with relevant authorities or financial institutions to prevent financial fraud, money laundering, or other illegal activities.

Information Protection and Security

wj22 takes industry-standard technical and organizational measures to ensure the security of your personal information:

• SSL Encryption: All data transmission on our site is encrypted using SSL (Secure Sockets Layer) technology.
• Secure Servers: Your information is stored on secured, access-controlled servers.
• Limited Access: Only authorized personnel may access your information for specific reasons.
• Regular Security Audits: Our systems undergo regular security testing to identify potential vulnerabilities.
• Password Protection: User passwords are stored in encrypted hash form; no staff member can view passwords directly.

Data Retention Period

wj22 retains your personal information for as long as it is needed to fulfil the purpose for which it was collected. The following factors determine the retention period:

• Account-related information is retained for as long as your account remains active.
• Financial transaction records may be retained for a specified period after account closure due to legal obligations.
• Information required for the resolution of any dispute or legal claim is retained until that process is complete.
• Technical data and log files are generally retained for a short period.

Once the specified period has expired, your information is securely deleted or anonymized.

Cookies and Tracking Technologies

Cookies and similar technologies are used on the wj22 website. Cookies are small text files stored in your browser that help improve your experience on the site.

7.1 Essential Cookies

These cookies are necessary for the core functions of the platform — such as maintaining login sessions, verifying security, and remembering your preferred language.

7.2 Functional Cookies

These cookies remember your preferences and settings so you do not have to re-enter the same information on future visits.

7.3 Analytics Cookies

Analytics cookies are used to analyze the use of the wj22 platform and to improve the quality of the service. This information is generally processed in aggregate form.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some functions of the platform from working properly.

Your Rights

As a wj22 user, you have the following rights:

8.1 Right to Access Information

You may request at any time to know what information we have collected about you. We will respond to your request within a reasonable time.

8.2 Right to Correct Information

If any information we hold about you is incorrect or incomplete, you may request that it be corrected or updated.

8.3 Right to Delete Information

In certain circumstances you may request the deletion of your information. However, some information may need to be retained due to legal obligations or legitimate business needs.

8.4 Right to Opt Out of Promotional Communications

If you no longer wish to receive promotional emails or messages from wj22, you may cancel your subscription at any time by contacting our support team. Opting out of essential service-related communications is not possible.

Protection of Minors

wj22 services are available only to individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21. An age verification process is completed at the time of registration.

If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

International Data Transfers

In the course of operating wj22, your information may be transferred to servers or third-party services outside Bangladesh. In such cases, we ensure that the transferred information receives protection equivalent to this policy and that the relevant parties comply with appropriate data protection standards.

Changes to the Policy

wj22 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you via your registered email address or through a notice when you access the platform.

If you continue to use the platform after a revised policy has been published, that will be considered your acceptance of the new policy. You are advised to visit this page regularly to review any changes.

Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We provide support in Bengali and English via 24/7 live chat and email:

• Live Chat: 24/7 live chat support by logging in to the wj22 platform
• Email: [email protected]

We take your complaints seriously and aim to resolve them within a reasonable time. Privacy-related complaints are given the highest priority.